Streamlining Endpoint Management for a European MSP
A leading MSP delivers business technology, security, and data protection services to clients worldwide. For more than 15 years, their experts have provided consulting, integration, and software development, helping organizations meet standards such as ISO 27001, PCI DSS, HIPAA, and GDPR.
Managing Distributed Endpoints and Compliance
Many employees continue to work from home post-COVID, and users operate increasingly from the field. Customers face significant challenges in protecting their systems, patching software, and managing scattered endpoints. The increased reliance on remote work has heightened the need for efficient and secure IT management. The company helps businesses that struggle to maintain security standards, manage vulnerabilities, and ensure compliance with regulatory requirements while supporting a dispersed workforce. The need for robust solutions that addressed these multifaceted IT challenges was paramount for the organization.
The Absolute Security solution is not just about patch management; it solves multiple needs of the IT staff, especially the vulnerability scan. That’s the most powerful combination – patch management and vulnerability remediation.
How They Did It
Multi-Tenanted Endpoint Management with Powerful Features
The Absolute Security solution provided a comprehensive solution with advanced patch management and vulnerability scanning capabilities to tackle the MSP’s customers’ challenges. It enabled customers to ensure efficient patching, seamless endpoint installations, and robust security for their dispersed workforce on the fly.
Stronger Compliance and Customer Confidence
The MSP’s clients now have peace of mind and better visibility of their environment. Everything is patched promptly and accurately. When a patch is released, its classified and scheduled for deployment right away, ensuring systems are well-patched. If something goes wrong, they are immediately informed. Reports are generated on preferred time frames, which customers greatly appreciate.
- Automates application of patches and vulnerability remediations
- Manages endpoints and vulnerabilities in one solution, streamlining operations and controlling cost
- Provides multi-tenant features, tailored maintenance windows, and reporting to ensure customer retention and satisfaction
