Absolute Software Launches Endpoint Monitoring and Management Solution for Managed Service Providers
Absolute Insight for a Comprehensive View of Customer IT Environments
Vancouver, Canada: July 30, 2013 – Absolute® Software Corporation (TSX: ABT), the industry standard for persistent endpoint security and management solutions for computers, laptops, tablets, and smartphones, today announced the launch of Absolute Insight, a comprehensive web-based remote monitoring, security, and management solution for managed service providers (MSPs).
With Absolute Insight, MSPs have a complete view of each IT asset in all customer deployments, including relationships and dependencies within the organization based on information from hardware, software, active directory, HR, procurement, and other data sources. Using a cloud-based console, MSPs have the ability to remotely track, secure, and manage IT environments on behalf of their customers.
Absolute Insight is based on two web-based reporting portals – the Technician Portal which MSPs use for a complete view of all customer assets under management, and the Customer Portal which provides MSP customers with visibility into the security and management of their individual environments. Along with extensive reporting and visibility, users can provide clients with superior service including audit and compliance reports, proactive alerting for suspicious activity, lease completion information, and expiring warranties which allow IT to react and mitigate any potential security issue.
“Absolute Insight provides a complete IT management solution for managed service providers. It is a market first solution designed to meet the increasing needs of MSPs to remotely track, manage, secure, and service end-customer assets,” said Matt Meanchoff Vice President, Services at Absolute Software. “With our Absolute persistence technology, we can take cross-platform IT management to the next level by providing MSPs with reliable access to critical data that can help them better manage and secure each of their customer’s deployments.”
Leveraging Absolute persistence technology, Absolute Insight provides MSPs with a persistent connection to each device in their customers’ deployments. This ensures an automatic reinstallation of the security and management software agents even if the firmware is flashed, the device is re-imaged, the hard drive is replaced, or if a tablet or smartphone is wiped clean to factory settings. This allows MSP administrators to secure and manage each device regardless of user or location.
“Absolute Insight strengthens Evry One’s market offering – it improves our service level, giving us a distinct advantage over other MSPs,” said Patrik Hammarberg, Manager, Client Center at VRY One Outsourcing Services. “We have one-click access to numerous reports with a variety of information including hardware, software, anti-malware, encryption, call history, missing devices, lease, and warranty. Having a 360 degree service desk view of our assets is a huge value. Providing our customers with real-time access to their managed devices gives them peace of mind.”
Absolute Insight is available today.
Absolute empowers more than 12,000 customers worldwide to protect devices, data, applications, and users against theft or attack — both on and off the corporate network. With the industry’s only tamper-proof endpoint visibility and control solution, Absolute allows IT organizations to enforce asset management, security hygiene, and data compliance for today’s remote digital workforces. Absolute’s patented Persistence®technology is embedded in the firmware of Dell, HP, Lenovo, and 22 other leading manufacturers’ devices for vendor-agnostic coverage, tamper-proof resilience, and ease of deployment. See how it works atwww.absolute.comand follow us at@absolutecorp.
This press release contains forward-looking statements and financial outlook that involve risks and uncertainties. These forward-looking statements and financial outlook relate to, among other things, the expected performance, functionality and availability of the Company’s services and products, and other expectations, intentions and plans contained in this press release that are not historical facts. When used in this press release, the words “plan,” “expect,” “believe” and similar expressions generally identify forward-looking statements. These statements reflect the Company’s current expectations. They are subject to a number of risks and uncertainties, including, but not limited to, changes in technology and general market conditions. In light of the many risks and uncertainties, readers of the press release should understand that Absolute cannot assure them that the forward-looking statements and financial outlook contained in this press release will be realized. Furthermore, the forward-looking statements and financial outlook contained in this press release are made as of the date hereof and the Company does not undertake any obligation to update publicly or to revise any of the included forward-looking statements and financial outlook, whether as a result of new information, future events or otherwise, except as may be required by applicable securities laws.