IT and SecOps teams: we need to talk
The problem
Siloed IT and security teams create complexity and risk. With each team using different tools, critical incidents get lost between platforms, buried by manual handoffs and duplicate efforts. This disjointed approach slows response times, increases cost, and leaves the entire organization exposed as teams chase the same fires from different screens.
The real cost of silos
Without automation, IT and SecOps teams are stuck chasing the same issues, duplicating effort, and wading through mountains of scattered data. The real impact is slower incident response, missed alerts, and plummeting productivity. True collaboration is the only way to turn this operational chaos into streamlined certainty and give your teams back their most valuable resource: time.
The flexibility of Absolute Secure Access is amazing. I was able to quickly set up DNS-based split tunneling using granular policies for a group using Teams hosted in the cloud when they suddenly had to work from home. It just worked, which was awesome. There’s no way we could have done that with our old VPN.
From siloed reaction to unified resilience
The idea that more tools mean more control has left IT and security teams with too many dashboards and not enough clarity. A unified platform creates a shared reality, driving efficiency and security. By providing a single source of truth, both teams work from one complete, real-time view of every endpoint. Intelligent automation handles repetitive diagnostics and remediation, freeing your teams to focus on strategic projects. This approach fosters proactive collaboration, dramatically improving response times and strengthening your security posture.
Two missions. One platform.
Discover how Absolute unifies IT and SecOps teams and increases productivity with the power of AI to create powerful dashboards.
- Get tailored real-time insights and powerful historical trends to answer key questions.
- Measure team specific KPIs at the speed of thought.
Replacing legacy tools to reduce risk
Discover how one US Local Government successfully elevated its IT and security operations by integrating their endpoint management ecosystem. This move brought increased visibility, more proactive protection, and seamless management of public service infrastructure. By unifying endpoint management and security, the team achieved greater control and agility, demonstrating how a collaborative approach leads to stronger, more resilient operations.
- Secured Public Services: Integrated a Secure Endpoint ecosystem to keep critical infrastructure protected and operational.
- Unified Team Operations: Demonstrated how endpoint management and security can be seamlessly handled by a single, aligned team.
- Streamlined Remediation: Reduced risk by with uncompromised visibility and automated issue resolution across the environment.
Key capabilities for Streamlining IT and SecOps
Foster collaboration with a shared view of device health; IT and SecOps act from the same real-time data.
See every device, on or off the network—even when remote or offline, so neither IT nor SecOps lose endpoint visibility.
Spot and respond to emerging issues instantly with live, actionable data so IT and SecOps tackle threats and performance gaps together.
Automatically restore critical agents if tampered with, ensuring continuous protection for SecOps and fewer help desk tickets for IT.
Automate diagnostics, remediation, and patching to reduce manual work. IT and SecOps can focus on bigger priorities, not routine fixes.
Integrate with ITSM, SIEM, and security tools so incident response and compliance are unified and collaboration is seamless.
Grant secure, app-level access based on identity and device posture, reducing risk and complexity for hybrid teams.
Centrally define and enforce policies to ensure compliance and minimize errors across every environment.
Feed real-time threat intel to both IT and SecOps, enabling coordinated and quicker defense against emerging risks.
Maintain secure, optimized network connections for applications and endpoints—even during outages or disruptions.
Protect users and data by isolating risky web traffic away from the endpoint, reducing exposure and manual clean-up.
Continuously verify user identities and device health for every access request, ensuring only trusted users and endpoints connect.
Streamlining endpoint security and strengthening resilience
Absolute Secure Endpoint simplifies security workflows to strengthen endpoint resilience. By consolidating IT and security operations within a single platform, organizations can reduce administrative effort, enhance compliance, and accelerate their response to emerging threats. Explore how expanded automation, integration capabilities, and optimized device protection deliver actionable visibility and more efficient operations at scale.
And learn how to:
- Reduce overhead and accelerate response through smarter automation and expanded API integrations.
- Safeguard sensitive data and maintain compliance with faster device wipes, malware-free app deployments, and remote device restoration.
Start collaborating, request your trial
Discover why it doesn’t have to always be ‘us vs. them’ and experience the power of truly unified endpoint management and security.
- Configure custom workspaces: Use the power of secure, AI enabled dashboard creation to customize workspaces.
- Automate your operations: Access powerful automation workflows to correct misconfigurations instantly.
Featured resources for IT and SecOps collaboration
Streamlining IT & security operations: FAQ
It can be. Mindless automation just accelerates a broken process. We focus on intelligent automation. Instead of just flagging a problem for IT to fix, our platform can be configured to automatically remediate it based on rules both teams agree on. This isn't about replacing people; it's about automating trust.
This is the central flaw in most endpoint management tools—they depend on a network connection or a fragile agent. We provide the only undeletable connection embedded in the device's firmware. It doesn't matter if the device is on a coffee shop Wi-Fi or offline for weeks. We can still reach it, patch it, and prove it was done.
We've all seen it. A user, a conflicting update, or even malware disables a critical security agent, creating a blind spot. Our platform ensures those essential tools—your EDR, your VPN, your UEM—remain installed and running. If they're tampered with, we automatically repair or reinstall them. Security gets assurance, and IT avoids the manual work.
The real friction comes from the operational gaps between teams. A unified platform closes them. Security gets rich, real-time data for faster incident response. IT gets verifiable proof of what happened and what was fixed. And when the auditors show up, both teams pull from the same trusted source, ending the last-minute scramble. It moves the conversation from "Whose fault is this?" to "How do we move forward?"
Absolutely. In fact, the best results come when both groups work side by side. We make it easy to set up a joint pilot, so IT and Security can see firsthand how collaboration, shared visibility, and automated remediation work in practice—without the turf wars or conflicting reports. Run it as a team and judge the value together.
Secure Access provides centralized policy enforcement and real-time visibility into user, device, and application behavior. By integrating with ITSM and SIEM tools, it automates workflows and reduces manual handoffs, enabling IT and SecOps teams to work from a unified platform and respond to issues faster.
ZTNA eliminates the need for complex VPN setups by providing secure, app-level access based on identity and device posture. This reduces lateral movement risks, simplifies access management, and ensures consistent security policies across all users and devices.