Building Cyber Resilience for the Modern MSP

Video
Discover how MSPs can strengthen business continuity in the AI era. Gene Kim shares why resilience, not just prevention, is the foundation for keeping RMM, EDR, and critical security tools operational when it matters most.
12 minutes
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In this special Partnerships Unraveled episode recorded at Pax8 Beyond '26, Gene Kim, Vice President of Managed Service Providers at Absolute Security, shares his perspective on how MSPs can strengthen business continuity and deliver greater customer value in an AI-driven world. Drawing on his experience as both a service provider and channel leader, Gene discusses the growing importance of cyber resilience as the foundation for modern managed services.

Key Highlights:

  • Building the MSP Business: Learn how Absolute Security is expanding its MSP strategy and bringing enterprise-proven cyber resilience to the channel.
  • Cyber Resilience for the AI Era: Discover why AI-powered services depend on resilient RMM, EDR, encryption, and backup solutions that remain operational when organizations need them most.
  • The Power of Persistence: Explore how Absolute's firmware-embedded technology, built into more than 600 million devices, helps maintain visibility, control, and automated self-healing.
  • Shifting the Customer Conversation: See why the focus is moving beyond prevention to business continuity, recovery, and minimizing operational downtime.
  • Driving MSP Growth: Hear how pairing prevention with resilience enables MSPs to differentiate their services, improve customer outcomes, and create new revenue opportunities.

Watch the full episode to hear Gene Kim's insights on building a resilient MSP practice and learn how Absolute Security is helping partners create stronger, outcome-driven security services.