Allina Health Prevents Data Breaches with Absolute

As the state of Minnesota’s major healthcare provider, Allina Health operates a system made up of 11 hospitals, more than 75 clinics, 15 community pharmacies, 5,000 physicians, four ambulatory care centers and more than 23,000 employees.

In 2009, Allina implemented Excellian One Patient, One Record across all their facilities—one of America’s most comprehensive electronic medical record systems. One Patient, One Record makes important medical information about each patient easily accessible to front-line caregivers on an extensive fleet of laptop and tablet computers.

Challenges

In a demonstration of technology adoption, Allina is rapidly increasing the number of laptops and tablets they provide to nurses, physicians, and other mobile employees to allow for better patient care. However, with the move towards portable computers, Allina’s IT team experienced a sharp increase in laptop theft, including one incident requiring public disclosure of breached health information, Allina sought a high-tech solution for laptop management and data-breach protection.

Solution

Two months after the data breach, and a review of available products, Allina began implementing Absolute on all of its laptops. IT staff has dramatically reduced laptop theft, recovered stolen computers and improved laptop auditing accuracy from 30% to more than 95%. With Absolute as a complement to Allina’s Utimaco encryption system, the provider is confident that it is delivering the highest level of protection for its devices and the sensitive health information stored on them.

“Absolute immediately gave us visibility into our device population. We can see where the laptop is, who is logging in and what software is installed. It also allows us to verify that the laptop’s encryption is up to our standard—which is key for regulatory compliance. Each time a device signs into the Allina network and a new laptop is detected, Absolute is automatically installed. From an administrator’s perspective, I have never seen such as seamless deployment.”

Brad Myrvold, Manager of Desktop Technology, Allina Health

Absolute allows Allina to easily identify computers that have gone missing, enforce software policies and maintain a fleet of optimally running devices. Most importantly, they can remotely invoke preemptive or reactive security measures to safeguard each device and the data it contains.

Results

1
PROTECTION
Delivers the highest level of protection for laptop computers and the sensitive patient and corporate data they contain
2
VISIBILITY
Immediate visibility into laptop population, increasing IT asset auditing capability to over 95%
3
THEFT REDUCTION
Allina has seen laptop theft drop dramatically and recovered several stolen computers, ensuring all their patient data is secure