Strengthening Cybersecurity for a Utility Provider
A leading power and internet provider in the southeastern United States serves thousands of homes and businesses across a 600-square-mile territory. With nearly 1,000 employees and a complex IT footprint, the organization needed dependable tools to safeguard customer data and maintain service availability.
Manual Patching Slowed Critical Operations
Patch management was identified as a specific pain point for this provider. Patches are crucial to plug vulnerabilities and guard against cyber threats. However, the process can be labor-intensive and time-consuming without the right tool. The utility provider had a patch management tool in place, but it was a less effective and more time-consuming product than initially anticipated.
How They Did It
Automating Updates and Enhancing Visibility
The Absolute Security solution was deployed, delivering real-time monitoring and intelligent automation for vulnerability management, patch management, and security remediation in a single console. With capabilities like automated patching for Windows, Mac, and Linux endpoints and even third-party applications, the Absolute Security solution ensures systems are consistently updated and protected against known vulnerabilities. Its features provide pre- and post-deployment automation, offering flexibility to suit each organization's unique needs. This level of automation and control significantly reduces the burden on IT staff and minimizes disruption to operations. Moreover, the Absolute Security patch management solution works seamlessly with other functionalities, including IT operations and vulnerability scanning, forming an integrated, proactive approach to an organization's cybersecurity efforts.
Improved Security and IT Efficiency
The Absolute Security solution integrated seamlessly with the utility provider’s existing systems, allowing IT teams to focus on more strategic tasks.
- Addresses with vulnerabilities and manages patches quickly
- Reduces IT manual work
