Civeo Builds Resilient, Secure Foundation to Support Customers in Remote Environments with Absolute Secure Access

Managing technology across dozens of remote customer sites, each with different network conditions, security needs, and infrastructure ownership, presented a complex challenge for Civeo’s IT team. Traditional VPNs and firewall-based solutions often required hands-on deployment and failed to support Civeo’s dynamic, fast-paced operations. The team needed a solution that could scale flexibly, work on a wide range of devices, and stay invisible to the end user, all while ensuring strong security and full control.

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Rapid Deployments in Remote Locations

Civeo operates in regions where traditional IT solutions fall short. Their sites range from fully customer-owned facilities to isolated workforce lodges in Northern Alberta or rural Australia. In these environments, Civeo's IT team is responsible for setting up secure, resilient systems on tight timelines for a wide variety of use cases and security requirements. From optimized and persistent application connections to comprehensive web security protection and data loss prevention, Absolute Secure Access delivers. "There's no threat of a delay to breakfast service because the IT infrastructure wasn’t ready and operating," says Steve Mikulasik, Manager, Global Network Engineering at Civeo. “We need tools that just work, fast.”

By using Absolute Secure Access as their core remote access solution, Civeo can stand up IT environments within days. Whether deploying LTE modems, Starlink, or full Wi-Fi infrastructure, Absolute Secure Access gives them the flexibility to connect and protect teams in remote and challenging conditions without the overhead of physical firewalls or on-prem infrastructure.

One Platform for Every User and Device

Civeo needed a remote access solution that worked seamlessly across device types and user environments. Absolute Secure Access delivers exactly that, with transparent authentication, cross-platform support, and robust policy controls. “We wanted users to not even think about how they were connecting,” says Mikulasik. “They just log in, and everything works. That’s the goal.”

Absolute Secure Access offers both SaaS and on-premises deployment flexibility for customers like Civeo along with a wide variety of authentication mechanisms like machine and user certificates. It supports iOS, Android, and Windows devices under a unified platform. This consistency has enabled Civeo to reduce overhead, eliminate traditional VPN constraints, and scale securely.

Enhanced Visibility and Troubleshooting

Civeo also uses Absolute Secure Access to streamline network diagnostics and incident response. With built-in diagnostics and Absolute Insights for Network (included with Absolute Secure Access Edge and Enterprise editions), the IT team can view connectivity issues in real time and resolve them quickly. “It’s an important feature for us,” says Mikulasik. “Just one click gives us all the diagnostics we need.”

Additionally, Absolute Secure Access has proven critical during incident investigations, offering granular visibility into endpoint behavior, user activity, and connection patterns. The result is faster troubleshooting, better incident management, and more confidence across the organization’s entire infrastructure.

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