Dr. Darren Williams, Vice President and General Manger, Service Management at Absolute Software, will be speaking at PINK 2013 about Absolute’s IT Service Management (ITSM) solution, Absolute Service. The Breakfast Session entitled, ‘Implementing Absolute Service ITSM on-Demand and on-Premise’ will be on Wednesday, February 20th at 7:15 am. This session will introduce Absolute Service focusing on the configuration and integration of the system into the rest of the enterprise.
Absolute Service combines people, process, and information technology so that IT services can align with the needs of the business. Built on a foundation of data from all areas of the organization, IT can use certified best practices to apply precise control over the levels of service they deliver, predicting potential points of failure, and making near real-time decisions for the most efficient and cost-effective outcome.
Absolute Service is PinkVERIFY ITIL® 3 certified in 11 processes.
Absolute Service Customer Highlights:
After an extremely short implementation period, PwC launched their new Service Desk with Absolute Service. Since rollout, the IT department has been able to achieve high levels of resource control with better and faster service to users. Absolute Service also allows PwC to document total control of these processes within their facilities.
Philadelphia School District has over 100 technicians managing 1000 service and support calls a week. In an effort to better invest their time and financial resources, they decided to replace their existing multiple-server solution with a single unified product – Absolute Service. With its single-click upgrade process and reduced administration requirement, Absolute Service allows technical staff to focus on adding value to all users, resulting in lower incident volumes and improved service management processes.
Join the discussion at our PINK Booth #519 or online:
Absolute empowers more than 12,000 customers worldwide to protect devices, data, applications, and users against theft or attack — both on and off the corporate network. With the industry’s only tamper-proof endpoint visibility and control solution, Absolute allows IT organizations to enforce asset management, security hygiene, and data compliance for today’s remote digital workforces. Absolute’s patented Persistence®technology is embedded in the firmware of Dell, HP, Lenovo, and 22 other leading manufacturers’ devices for vendor-agnostic coverage, tamper-proof resilience, and ease of deployment. See how it works atwww.absolute.comand follow us at@absolutecorp.
This press release contains forward-looking statements and financial outlook that involve risks and uncertainties. These forward-looking statements and financial outlook relate to, among other things, the expected performance, functionality and availability of the Company’s services and products, and other expectations, intentions and plans contained in this press release that are not historical facts. When used in this press release, the words “plan,” “expect,” “believe” and similar expressions generally identify forward-looking statements. These statements reflect the Company’s current expectations. They are subject to a number of risks and uncertainties, including, but not limited to, changes in technology and general market conditions. In light of the many risks and uncertainties, readers of the press release should understand that Absolute cannot assure them that the forward-looking statements and financial outlook contained in this press release will be realized. Furthermore, the forward-looking statements and financial outlook contained in this press release are made as of the date hereof and the Company does not undertake any obligation to update publicly or to revise any of the included forward-looking statements and financial outlook, whether as a result of new information, future events or otherwise, except as may be required by applicable securities laws.