Providing a secure, compliant, and resilient platform for our customers and partners is our priority.

Absolute’s Product Security Group (APSG) is responsible for vulnerability management and for overseeing and refining product security practices within Absolute. The APSG will give reports and questions the attention they demand, including prompt acknowledgement, detailed responses, and, ultimately, the investigation and fixing of legitimate vulnerabilities.

We encourage anyone who discovers a product security vulnerability, or who has product security-related issues or questions, to contact our Product Security Group by email.

Please include as many details as possible, such as:

  • Version numbers
  • Steps to reproduce the issue
  • Screenshots
  • Any other details that will help us validate the issue

We ask that you do not share any vulnerability details until we have responded, and that you allow a reasonable time frame for us to respond.

Download our Product Security Practices information sheet to learn more about Absolute's product security.