Technical Support | Absolute

IT
Security
Solutions
- Industries
  Distance Learning's Impact on Education IT
  
  Read the definitive report on endpoint health, device usage and security in K-12 education.
  Read the Report
  
  Education
  
  Healthcare
  
  Government
  
  Professional Services
  
  Financial Services
  
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- Use Cases
  Distance Learning Solutions Hub for Education
  
  Confidently support your 1:1 remote learning programs with informational resources, actionable data, and essential features from Absolute.
  Visit the Resource Hub
  
  Device Lifecycle Management
  
  Automate Hardware Audits
  
  Automate Software Audits
  
  Improve Helpdesk Efficiency
  
  Find and Fix Vulnerabilities
  
  Enforce Security Standards
  
  Detect Endpoint Risks
  
  Respond to Endpoint Risks
  
  Prove Compliance
  
  GDPR Compliance
  
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- Products
  Resource Center for Remote Work and Distance Learning during the COVID-19 Outbreak
  
  Actionable data and extended functionality to help our customers maintain business continuity.
  View COVID-19 Customer Resources
  
  Visibility See and track all your devices, software, and data - on or off your network.
  
  Control Arm your security team with the ability to remotely remediate endpoint risks immediately.
  
  Resilience Extend Persistence to critical third-party apps, ensuring that they're active and protecting you at all times.
  
  Back
- Back
Platform
2020: The State of Endpoint Resilience™️ Report

Explore the forces driving global trends in endpoint OS and application health, sourced from 8.5 million anonymized Absolute-enabled endpoints.
Get the Report
Partners
Video: Absolute for Resellers and MSPs

Watch this video to identify specific contacts or resources for your business, and to determine next steps for engaging with Absolute.
Watch the Video
Request a Demo

Absolute ITSM Connector

Absolute is the source of truth for device visibility through its digital tether being embedded in the firmware of endpoint devices. The Absolute ITSM Connector provides ServiceNow^® customers the ability to view Absolute’s comprehensive asset and custom field data within their ServiceNow platform environment. This added visibility and data accuracy enables organizations to efficiently respond to service requests. View the following resources for additional information about the Absolute ITSM Connector.

Download Absolute ITSM Connector Configuration Guide

Download Absolute ITSM Connector User Guide

Absolute Console

The Absolute console (formerly Customer Center) provides you with complete visibility into all of your devices. Login to submit a support case or report a theft.

Global Phone Hotlines

Contact us by phone. Our specialists are available globally in multiple languages and regions.

Technical Support Specifications

Learn more about our Technical Support organization, support case severity levels and target response times.

Technical Support

Technical Support Specifications

Learn more about our Technical Support organization, support case severity levels and target response times.

Technical Support

Report a Product Security Issue

Contact our Product Security Group to report a suspected product vulnerability, or ask a security-related question about our products.

Report a Product Security Issue

Contact our Product Security Group to report a suspected product vulnerability, or ask a security-related question about our products.

Online Knowledge Base Support

Find answers to your questions using our online knowledge base. It's easy to use, fast and available 24/7.

Online Knowledge Base Support

Find answers to your questions using our online knowledge base. It's easy to use, fast and available 24/7.

Contact us by phone or use the links below to access your support portal.

Absolute Data Monitor *

Absolute Home and Office

Absolute Web Monitor *

* Formerly Palisade PacketSure DLP, PacketSure Web Monitor, PacketSure Data Monitor.