| North America | ||
| Language | Country | Telephone Number |
| English | Canada | 1 888 999 9857 |
| USA | 1 888 999 9857 | |
| Latin America | ||
| Language | Country | Telephone Number |
| English, Spanish, Portuguese | Argentina | +54 8003450751 |
| Brazil | 0800 892 2078 | |
| Chile | 123 0020 9234 | |
| Colombia | +57 800 755 0169 | |
| Costa Rica | +506 40010390 | |
| Mexico | 001 800 514 7806 | |
| Peru | +51 800 78237 | |
| Others | +00 1 604 629 7064 | |
| Europe, the Middle East and Africa | ||
| Language | Country | Telephone Number |
| English, French, German, Italian, Spanish | France | 0800 912 909 |
| Germany | 0800 186 0408 | |
| Italy | 800 874 475 | |
| Spain | 900 812 388 | |
| UK | 0800 917 5706 | |
| Others | +44 118 902 2005 | |
| Asia Pacific and Japan | ||
| Language | Country | Telephone Number |
| English | Australia | 1 800 263 551 |
| India | 000 800 650 1666 | |
| Japan | 005 316 50 505 | |
| Malaysia | 1 800 806 494 | |
| New Zealand | 0800 880 039 | |
| North China | 10800 650 0593 | |
| South China | 10800 265 2566 | |
| South Korea | 00798 6517 437 | |
| Singapore | +65 3 159 0578 | |
| Taiwan | 00806 651 812 | |
| Vietnam | 120 651 53 | |
| Others | +65 3 159 0578 | |
China Global Support Map
South China Telecom
Shanghai, Jiangsu, Zhejiang, Shaanxi, Gansu, Xinjing, Xizang, Yunnan, Guangxi, Guangdong, Fujian, Jiangxi, Hunan, Hubei, Sichuan, Chongqing, Anhui, Hainan, Guizhou, Qinghai
North China Telecom
Beijing, Tianjin, Hebei, Heilongjiang, Jilin, Liaoning, Henan, Shandong, Inner Mongolia, Shanxi
