New South Construction Chooses Absolute Secure Access, Simplifies Deployment, and Improves End User Experience for Remote Workers

To Support Mobile Workers and Improve Efficiency, New South Construction Sought a New Approach to Remote Access

New South Construction is a construction company headquartered in Georgia. The company found itself with a need to support a remote workforce and found an answer with Absolute.

The Story

Access Corporate Resources From Anywhere

The construction industry is driven by deadlines. With so many people working from home, that’s what drove New South Construction to look for a secure, reliable way for employees to share files, grab blueprints, and access corporate resources from anywhere. The IT team also wanted a bulletproof way to install apps remotely, as well as manage remote jobsites without installing costly network appliances at every location.

Security Challenges

Seamless Remote
Access and Roaming

Improved
Efficiencies

Reduced
IT Tickets

"Absolute Secure Access makes it easy for our remote users to connect to our network automatically, reducing helpdesk call volumes by 50%. No more frustrated end users calling about forgotten passwords."

JERRY STAMEY
IT DIRECTOR
NEW SOUTH CONSTRUCTION

The Solutions

How They Did It

Seamless Connectivity Without Compromising on Security

Using Absolute Secure Access to leverage both on-prem and cloud apps, IT can centrally manage remote access for all jobsites and install applications on users’ laptops. Users enjoy a seamless login process that keeps them connected to the network without re-authenticating, making it easier for employees to quickly retrieve the files they need from anywhere.

"I was really happy with the tech support team when we migrated to the new solution. We only had a few hiccups, but the Absolute team was so helpful and knowledgeable that the deployment was easy."

JERRY STAMEY
IT DIRECTOR
NEW SOUTH CONSTRUCTION

The Results

Eliminating Mobile Employee Frustration and Improving Productivity

Absolute Secure Access delivers an easy-to-implement and manageable replacement for Microsoft® DirectAccess that supports New South Construction’s existing and future IT strategy. It provides transparent transitions between cellular, Wi-Fi, and wired networks so employees stay productive and get their jobs done without having to reconnect to a VPN. Users gain seamless roaming while IT remotely monitors and manages devices accessing the corporate network.

For New South Construction, Absolute Secure Access:

  • Simplifies the process of enforcing security policies for always-on connections without any user intervention or disruption
  • Eliminates mobile employee frustration and support calls related to Active Directory/Group Policy and password issues
  • Optimizes bandwidth by monitoring and controlling network traffic, regardless of its destination (inside or outside the tunnel)
  • Eliminates costly remote access hardware at every jobsite thanks to mobile edge enforcement, actively monitoring inbound/outbound traffic on each device and preventing chokepoints while reducing corporate infrastructure load

Absolute Platform FAQ

The Absolute® Platform leverages a cloud-based, highly-available and secure multi-tenant architecture that is available across different regions. It’s comprised of a variety of foundational components that power Absolute product features that are being leveraged by the company’s enterprise customers and ecosystems partners (e.g., independent software vendors, original equipment manufacturers, or managed service providers) alike.

The Absolute Platform consists of three core components:

  • Absolute Persistence Technology

Absolute Persistence® technology, a unique, patented technology is already embedded in over 600 million devices as a result of Absolute’s partnership with nearly 30 system manufacturers from around the world. Once activated, this technology is fiercely resilient and is the only solution to survive attempts to disable it, even if the device is re-imaged, the hard drive is replaced, or the firmware is updated.

No other technology can do this. Ultimately, it provides a secure, unbreakable, and always-on connection between the Absolute Platform and the endpoint, allowing you to gain unprecedented real-time visibility, control, and remediation capabilities.

  • Absolute Resilience Technology

The Absolute Platform utilizes two types of patented Absolute Resilience™ technology to ensure that mission-critical applications remain healthy and operational and to provide end users with the most productive, as well as optimized remote access experience possible:

  • Application Resilience™: Monitors mission-critical applications’ health and behavior; detects if missing, corrupted, or not running; and automatically repairs or re-installs components when necessary – without requiring human intervention. Application Resilience ensures security controls are working as expected and provides optimal user experience by fixing unhealthy applications. Currently more than 60 mission-critical applications are enabled for Application Resilience and more are being added frequently.
  • Network Resilience™: Monitors and automatically, as well as transparently restores and optimizes unhealthy network connections so networked applications continue to operate without end user-impacting interruptions that would otherwise require manual application restarts, network re-connects, and/or re-authentications. Network Resilience allows for superior connectivity and reliability, allowing end users to focus on their tasks and not network behavior.
  • Absolute Intelligence

Absolute ensures a digital tether to each device remains intact, providing you with reliable insights and intelligence from all of your endpoints to the network edge — on or off your corporate network.

Hundreds of data points are gathered and served up as insights, providing guidance on utilization, health, security and compliance posture, as well as a unified view into the entire end user experience. Applying AI-based risk assessment and user entity behavior analytics lets you go beyond the monitoring of resources and applications, allowing for automated remediation and uncompromised user productivity.

Other foundational components of the Absolute Platform that enable the Absolute Secure Endpoint™ and Secure Access™ products are as follows:

  • Web console
  • Mobile app
  • Rules and policy engine
  • Alerts
  • Dashboards
  • APIs
  • Application Persistence-as-a-Service SDK
  • Third-party integrations (e.g., SIEM, ITSM)

Customers can leverage the Absolute Platform components through Absolute’s packaged products, APIs, and SDKs. The result will be rapid innovation. The Absolute Platform is always included in the product package of choice.

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