“The key differentiator was Persistence technology, built into the firmware,” said Steven Durksen, ICT Manager. “The first thing a thief will do is reimage the device, so we knew that having that constant connection would be critical to recovering the device.”

The results have been incredible.

Mr. Durksen elaborated on the success of the tracking and retrieval of the Ministry’s devices: “In the past our procedure would be to complete a police report with our local law enforcement and follow up as the case developed; however, with the addition of Absolute, we work directly with local and international law enforcement to follow up on active cases, freeing up the Ministry to concentrate on other areas of asset management.”

Being an island nation, creating geofences is of incredible value. Setting geographical parameters enables the Ministry to manage its deployment and ensure that devices do not travel beyond the three islands that make up the Cayman Islands.

From an asset management perspective, Absolute has helped reduce manual reporting. “The automated reporting is an easy and effective way for us to monitor our assets. It highlights missing and suspicious devices; it gives us a useful summary. It’s also a great complement to the other management solutions we use,” said Mr. Durksen.