PINK14 is widely recognized as one of the world’s leading IT Service Management (ITSM) conferences and is the perfect forum for Dr. Darren Williams, Vice President and General Manager, Service Management at Absolute Software, to speak about the impact of mobility to ITSM. This Breakfast Session will take place on Tuesday, February 18th at 7:15 am. Dr Williams will introduce Absolute Service and share how ITSM can support the move to mobile and empower the business, IT, and employees.
Absolute Service combines people, process, and information technology so that IT services can align with the needs of the business. With a data-driven view of the overall business, IT can assess the potential business impact of each service request. This is important since a simple hardware failure can have serious productivity and profitability implications to other parts of the business. With Absolute Service, IT has the necessary insight to respond appropriately.
Absolute Service Customer Highlights:
For years teachers at Charlotte County Public Schools had to email help desk requests to IT. Charlotte County needed a solution that could integrate with their existing eDirectory, provide a better level of service, and track knowledge. They implemented Absolute Service and have achieved many benefits including an improvement in resource efficiencies and proactive support.
After an extremely short implementation period, PwC launched their new Service Desk with Absolute Service. Since rollout, the IT department has been able to achieve high levels of resource control with better and faster service to users. Absolute Service also allows PwC to document total control of these processes within their facilities.
Join the discussion at our PINK14 Booth #410 or online:
Absolute empowers more than 12,000 customers worldwide to protect devices, data, applications, and users against theft or attack — both on and off the corporate network. With the industry’s only tamper-proof endpoint visibility and control solution, Absolute allows IT organizations to enforce asset management, security hygiene, and data compliance for today’s remote digital workforces. Absolute’s patented Persistence®technology is embedded in the firmware of Dell, HP, Lenovo, and 22 other leading manufacturers’ devices for vendor-agnostic coverage, tamper-proof resilience, and ease of deployment. See how it works atwww.absolute.comand follow us at@absolutecorp.
This press release contains forward-looking statements and financial outlook that involve risks and uncertainties. These forward-looking statements and financial outlook relate to, among other things, the expected performance, functionality and availability of the Company’s services and products, and other expectations, intentions and plans contained in this press release that are not historical facts. When used in this press release, the words “plan,” “expect,” “believe” and similar expressions generally identify forward-looking statements. These statements reflect the Company’s current expectations. They are subject to a number of risks and uncertainties, including, but not limited to, changes in technology and general market conditions. In light of the many risks and uncertainties, readers of the press release should understand that Absolute cannot assure them that the forward-looking statements and financial outlook contained in this press release will be realized. Furthermore, the forward-looking statements and financial outlook contained in this press release are made as of the date hereof and the Company does not undertake any obligation to update publicly or to revise any of the included forward-looking statements and financial outlook, whether as a result of new information, future events or otherwise, except as may be required by applicable securities laws.