Dell Latin America Now Offers Absolute Software's Recovery Service for Consumer’s Stolen Notebooks

September 13, 2010

Dell Customers in Latin America Can Now Purchase Computrace LoJack for Laptops by Absolute Software that Helps Get Back Stolen Computers and Protect Confidential Data

Eldorado do Sul, RS, September 13, 2010 - Dell and Absolute Software today announced that Dell customers can purchase a notebook theft recovery service called Computrace® LoJack for Laptops by Absolute Software with select Dell computers. Available only for Dell Studio 14, Inspiron 14R and Inspiron 15R notebooks, starting in September. LoJack for Laptops is the only end-consumer service that tracks, locates and recovers stolen notebooks on behalf of the customer, and remotely deletes confidential data stored on the notebook.

“Personal computers today carry a great deal of important information like bank data, email passwords, addresses, etc. The liability of providing thieves with access to personal and confidential information may be greater than just the product value,” said Luiz Sotto, Service Manager for Dell Latin America.

Once LoJack for Laptops is activated on a Dell computer, customers can simply log in to their account or call 0800-892-2077, to use the service, which includes: 

  • Theft Recovery - After a customer reports the computer as stolen to police and to Absolute Software either online or by phone, the Absolute Theft Recovery Team tracks the stolen notebook, gathers evidence and works in parallel with local law enforcement on behalf of the customer to recover it.
  • Remote Data Delete – To protect their personal information, customers can choose to delete a pre-set group of files or all files, including the operating system.
  • Geolocation – For day-to-day use (in non-theft scenarios), customers can keep track of their computer via IP address on an internet-based map.
  • Device Freeze – If a computer is suspected to be simply lost and not stolen, customers can freeze their computer and display a custom message for someone who finds it. In addition, it helps block access to content on the computer by an unauthorized user, keeping private information private in an effort to prevent identity theft.

LoJack for Laptops is available on Dell's website, or by calling SAC 0800 970 3384 with prices starting at R$ 59.00 for all notebooks that are qualified for the service.

*For a list of computers with firmware-embedded support, visit 
Absolute and Computrace are registered trademarks of Absolute Software Corporation. LoJack is a registered trademark of LoJack Corporation, used under license by Absolute Software Corporation. LoJack Corporation is not responsible for any content herein.

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and uses this feedback to create simpler technologies and innovative solutions that make daily activities easier, and provides users with entertainment, connectivity and interaction.

About Dell Brazil

First manufacturing plant in Latin America of the global leading group in direct sales of computer systems, Dell Brazil started operations in November 1999, in the city of Eldorado do Sul, near the state capital of Porto Alegre, Rio Grande do Sul. In 2007 the company expanded in the country by opening a plant in the city of Hortolandia, state of Sao Paulo. Dell Computadores do Brasil manufactures, markets and services a wide portfolio of products ranging from notebooks to desktops to servers, storage and switches. More information on Dell can be found at the company’s Web site: or by calling 0800- 70 14 185.

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About Absolute Software

Absolute Software makes security work. We empower mission-critical performance with advanced cyber resilience. Embedded in more than 600 million devices, our cyber resilience platform delivers endpoint-to-network access security coverage, ensures automated security compliance, and enables operational continuity. Nearly 21,000 global customers trust Absolute to protect enterprise assets, fortify security and business applications, and provide a frictionless, always-on user experience. To learn more, visit and follow us on LinkedIn.

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