Absolute and HP Expand Availability of Computrace Solutions for HP Care Pack Services

November 03, 2009

HP Business Customers to Have a Broader Range of Absolute Solutions with HP Care Pack Services

Vancouver, Canada: November 3, 2009 – Absolute® Software Corporation (“Absolute” or the “Company”) (TSX: ABT), the leading provider of firmware-based, patented, computer theft recovery, data protection and secure IT asset management solutions announces that HP® customers can now purchase a full range of Absolute Computrace® solutions as part of HP Care Pack services.

Computrace solutions, which include computer theft recovery, remote data delete and IT asset management capabilities, will be provided as a part of the HP support offerings aimed at commercial class customers and sold by HP and its resellers. HP Care Pack services can be purchased along with HP products as an optional service uplift to a standard warranty. For many post-warranty products, HP Care Pack Services are also available when an original warranty has expired.

“Regardless of the size of an organization, computers often contain sensitive data which could have serious consequences for a business if it were to fall in to the wrong hands,” said Carter McCrary, Chief Operating Officer at Absolute Software. “By expanding the availability of Computrace solutions as part of the HP Care Pack program, we are making it easier for businesses of all types and sizes to purchase IT asset management, data protection and computer theft recovery services from a familiar, trusted provider.”

How Computrace Works

The Computrace Software Agent that powers Absolute’s solutions is embedded in the firmware of computers from the world’s leading computer manufacturers right at the factory or it can be easily installed by the customer.* The Agent is activated by customers when they purchase a subscription with terms ranging from one to four years.

The Agent regularly contacts the Absolute Monitoring Center – sending location and IT asset management information to the Absolute Customer Center portal. Customers log in to the Absolute Customer Center to access that information, manage their IT asset population, run reports, remotely delete data and plot the location of their computers and mobile devices on a map.

If a computer is reported stolen by a customer, the Absolute Theft Recovery Team will forensically mine it using a variety of procedures including key captures, registry scanning, file scanning, geolocation, and other investigative techniques to determine who has the computer and how it is being used. Absolute then works with local law enforcement to help recover the computer. Embedded in the firmware of a computer, the stealthy Computrace Agent is capable of surviving operating system re-installations, as well as hard-drive reformats, replacements and re-imaging. 


HP Care Pack services will expand its offering of Computrace solutions, beginning with the inclusion of Computrace Complete in North America and Computrace One and Computrace for Netbooks Standard in Latin America.

* For a complete list of firmware-supported computers visit www.absolute.com/

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About Absolute Software

Absolute Software makes security work. We empower mission-critical performance with advanced cyber resilience. Embedded in more than 600 million devices, our cyber resilience platform delivers endpoint-to-network access security coverage, ensures automated security compliance, and enables operational continuity. Nearly 21,000 global customers trust Absolute to protect enterprise assets, fortify security and business applications, and provide a frictionless, always-on user experience. To learn more, visit www.absolute.com and follow us on LinkedIn.

©2024 Absolute Software Corporation. All rights reserved. ABSOLUTE, the ABSOLUTE logo, and NETMOTION are registered trademarks of Absolute Software Corporation or its subsidiaries. Other names or logos mentioned herein may be the trademarks of Absolute or their respective owners. The absence of the symbols ™ and ® in proximity to each trademark, or at all, herein is not a disclaimer of ownership of the related trademark.

Forward-Looking Statements

This press release contains forward-looking statements and financial outlook that involve risks and uncertainties. These forward-looking statements and financial outlook relate to, among other things, the expected performance, functionality and availability of the Company’s services and products, and other expectations, intentions and plans contained in this press release that are not historical facts. When used in this press release, the words “plan,” “expect,” “believe” and similar expressions generally identify forward-looking statements. These statements reflect the Company’s current expectations. They are subject to a number of risks and uncertainties, including, but not limited to, changes in technology and general market conditions. In light of the many risks and uncertainties, readers of the press release should understand that Absolute cannot assure them that the forward-looking statements and financial outlook contained in this press release will be realized. Furthermore, the forward-looking statements and financial outlook contained in this press release are made as of the date hereof and the Company does not undertake any obligation to update publicly or to revise any of the included forward-looking statements and financial outlook, whether as a result of new information, future events or otherwise, except as may be required by applicable securities laws.

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