HCNET Enhances Remote Worker Security and User Experience with Absolute Secure Access

November 08, 2023

SEATTLE, WASHINGTON – NOV. 8, 2023 — Absolute Software™, the only provider of intelligent, self-healing security solutions, today announced HCNET, a leading network integration company, is revolutionizing remote worker security and user experience with Absolute Secure Access. As work models worldwide continue to be reshaped in the post-pandemic era, HCNET understands the need for robust security measures and seamless connectivity in today’s "Work-From-Anywhere" environment.

HCNET had been utilizing an authentication system using common device certificates and IPSec-VPN connections to support their remote workers. However, they encountered several challenges with their network environment because the authentication system using common device certificates did not provide sufficient security, and IPSec-VPN frequently caused communication instability.

Yoshio Nagai from the ICT System Section's Technical Supporting Group of HCNET explains the urgency behind finding a comprehensive solution: "The outbreak of the COVID-19 pandemic led to a dramatic increase in the number of devices used remotely. Our support team was inundated with inquiries about connections as problems arose due to variations in users' home network environments. We realized that we needed an innovative solution that not only addresses security concerns, but also enhances performance and minimizes support load."

By choosing Absolute Secure Access, HCNET can ensure reliable connectivity and top-notch security for its remote workforce. They have eliminated the need for administrators to manage multiple security product settings through security measures and policies, reducing workload and improving the experience. Additionally, the automatic failover capability drastically reduces response time for critical situations, ensuring uninterrupted operations that are vital in maintaining business continuity.

HCNET leveraged partner MSYS' expertise to effectively formulate the policy, and as a result, they were able to build and deploy Absolute Secure Access in a short period of time.

"We are thrilled to partner with Absolute Software and MSYS to leverage their expertise in network resilience," said Nagai. "With Absolute Secure Access, our employees now have peace of mind knowing they can seamlessly connect to our network from anywhere while experiencing enhanced security measures."

"Absolute is pleased to support HCNET in securing and optimizing their remote user experience in today’s work-from-anywhere world," said Andy Ward, VP of International at Absolute Software. "Their requirements perfectly aligned with our unique resilience capabilities, and we look forward to continuing to support them on their journey to cyber resiliency."

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Absolute Software makes security work. We empower mission-critical performance with advanced cyber resilience. Embedded in more than 600 million devices, our cyber resilience platform delivers endpoint-to-network access security coverage, ensures automated security compliance, and enables operational continuity. Nearly 21,000 global customers trust Absolute to protect enterprise assets, fortify security and business applications, and provide a frictionless, always-on user experience. To learn more, visit www.absolute.com and follow us on LinkedIn.

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