Acquisition Expands Absolute’s Asset Management Capability and Enters into the IT Service Support Management Market
Vancouver, Canada: November 19, 2012 – Absolute® Software Corporation (“Absolute” or the “Company”) (TSX: ABT), the leading provider of firmware-embedded, persistent endpoint security and management solutions is pleased to announce that it has successfully completed the acquisition of the assets of privately-held LiveTime® Software, a SaaS and on-premise help desk and IT Service Support Management (ITSSM) provider.
“We are pleased to complete the acquisition of LiveTime Software,” said John Livingston, Chairman and CEO at Absolute Software. “LiveTime solutions will strongly complement our persistent endpoint security and management solutions. By leveraging our existing sales channels and current customer base, we are well positioned to become a major player in the help desk and ITSSM market.”
"We are excited to be part of the Absolute team and have a clear vision forward with the integration of Absolute’s best of breed solutions,” said Darren Williams, VP & GM Service Management at Absolute Software. “We are now positioned to provide the ITSSM industry with an integrated end-to-end solution across all ITIL® processes within a single product.”
As part of the launch of LiveTime Software under the Absolute umbrella, LiveTime Service Manager will become Absolute Service and LiveTime Help Desk will be renamed Absolute Help. Consistent with all of Absolute’s solutions, Absolute Service and Absolute Help will be differentiated based on ease of use, rapid deployment and multiple device support to provide customers with the required functionality without the extensive professional services and development work most solutions in the market currently require.