Absolute Software Launches Device Freeze

October 27, 2009

New Feature of Computrace by Absolute Software Enables IT Administrators to Freeze Computer Screens and Display a Message

July 2020 Update - Absolute Software now offers device freeze as a part of its Control edition and new Absolute Control Mobile App. Click here to learn more about Absolute's editions.


Vancouver, Canada - October 27, 2009 – Absolute® Software Corporation (“Absolute” or the “Company”) (TSX: ABT), the leading provider of firmware-based, patented, computer theft recovery, data protection and secure IT asset management solutions today announced the launch of Device Freeze, a new feature for Computrace®. Built on tamper-resistant Computrace technology, Device Freeze enables IT administrators to remotely freeze the screen of a device and display an on-screen message, making the computer largely unusable until unfrozen by an authorized administrator.

Commercial customers of Absolute can now use Device Freeze to remotely interrupt the use of computers and display an on-screen message to communicate with end-users. IT administrators can use Device Freeze in cases where they need a computer returned for servicing, auditing, or simply verification of who is using the computer - as in the case of a student who hasn’t returned a school computer at year end or an employee whose computer is due for servicing.

When Device Freeze is activated, a persistent full-screen message is displayed to the end-user, preventing normal use of the device. The IT administrator can customize the message to communicate why the screen is frozen and to identify what is required by the end-user in order to unfreeze it. Once the end-user carries out the desired behavior, the IT administrator can remotely unfreeze the screen, enabling normal use of the device.

"Our customers now have one more benefit from using Computrace to manage their computer population. Device Freeze can help IT improve efficiencies by reducing time spent on help desk cases," said John Livingston, Chief Executive Officer and Chairman of Absolute. "Not only can Absolute customers use Computrace to know where their computers are located and what's on them, they can use Device Freeze and its messaging capabilities to help ensure that computers are returned to IT in a timely manner."


Device Freeze is now available for PCs running a supported Windows OS with Computrace products that include the Data & Device Security feature category.


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About Absolute Software

Absolute Software (NASDAQ: ABST) (TSX: ABST) is the only provider of self-healing, intelligent security solutions. Embedded in more than 600 million devices, Absolute is the only platform offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network connections - helping customers to strengthen cyber resilience against the escalating threat of ransomware and malicious attacks. Trusted by more than 18,000 customers, G2 recognized Absolute as a leader for the tenth consecutive quarter in the Summer 2022 Grid® Report for Endpoint Management and as a high performer in the G2 Grid Report for Zero Trust Networking.

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