IT | Security

Sound Physicians

Sound Physicians Protect Sensitive Data with Absolute Resilience

Sound Physicians tackles the challenges of a fragmented U.S. healthcare system by partnering with hospitals to drive change, overcome challenges, and improve patient outcomes. With more than 3,000 professionals, they are a physician funded and led organization that provides services across the acute episode of care — from emergency medicine, critical care, hospital medicine, telemedicine, and physician advisory services.

Customer Case Study

Sound Physicians Logo

Industry

  • Healthcare

Country

  • United States

Platforms

  • Windows, Mac
Read the full study

Challenges

Sound Physicians operates medical clinics across the U.S. and employs healthcare workers in various other medical settings including hospitals. With a small, centralized IT team responsible for managing more than 1,700 devices with a vast amount of protected health information (PHI) stored on them, asset management was a significant challenge. For improved visibility and control over remote endpoints that routinely handle sensitive patient data protected by the Health Insurance Portability and Accountability Act (HIPAA), Sound Physicians turned to the Absolute Resilience® platform.

Solution

While securing and managing devices was already a challenge, the complexity increased exponentially when the pandemic hit and healthcare workers began working from home. Leveraging Absolute’s Endpoint Resilience™ capabilities, Sound Physicians gained an undeletable tether to every device, enabling them to track all devices, and freeze or even wipe them when needed.

“Absolute gives us a single source of truth,” said Jason Smith, Information Technology Security Systems Administrator at Sound Physicians. “It gives us a footprint on every device; we implement it on every endpoint before it leaves our office, so we can find them, no matter where they go.”

Results

1
Device Visibility
2
Data Protection
3
Device Recovery

Absolute gives us a single source of truth. It gives us a footprint on every device; we implement it on every endpoint before it leaves our office so we can find them, no matter where they go.”

Jason Smith
IT Security Systems
Sound Physicians