IT | Security

Sound Physicians Secures Devices and Protects PHI with Absolute Resilience

By: Randy Turer | 11/3/2020 | 1 min read

Sound Physicians is a physician-led operator of medical clinics across the U.S. and employs more than 3,000 healthcare workers in a variety of medical settings. With a small, centralized IT team responsible for managing devices with a vast amount of protected health information (PHI) stored on them, asset management was a significant challenge. For improved visibility and control over remote endpoints that routinely handle sensitive patient data protected by Health Insurance Portability and Accountability Act (HIPAA), Sound Physicians turned to the Absolute Resilience® platform.

Securing and managing devices out in the field was never an easy task but the complexity increased exponentially when the pandemic hit and healthcare workers began working from home. Leveraging Absolute’s Endpoint Resilience™ capabilities, Sound Physicians gained an undeletable tether to every device, enabling them to track all devices, and freeze or even wipe them when needed. Absolute Persistence®, which is embedded in the firmware, guarantees the health of all mission-critical applications.

With employees continually handling a vast amount of PHI, the ability to see and manage devices was critical. Sound Physicians is able to use Absolute’s geolocation services so that any device that travels outside of the U.S. immediately gets flagged. The company is also working toward its HITRUST certification and insights within the Absolute console provide them with the information they need easily and quickly - including encryption and what type is used, OS types, serial numbers, freezing capabilities, and more.

“Absolute gives us a single source of truth,” said Jason Smith, Information Technology Security Systems Administrator at Sound Physicians. “It gives us a footprint on every device; we implement it on every endpoint before it leaves our office, so we can find them, no matter where they go.”

Read the full case study here: Sound Physicians Protect Sensitive Data with Absolute Resilience.