IT's Mission Impossible

I recently wrote another topic on my Computerworld blog, People, Process and IT, which covers the pressure placed on the modern IT service desk. "IT's mission impossible: more with less," looks at the challenge of trying to meet growing end-user expectations in device support and services, paired with growing concerns over data security, all on a budget that is stretching, not growing, and the IT manager's job looks challenging, to say the least.

What I have to say is that this doesn't need to be mission impossible! In my post, I talk about how the right solutions and infrastructure can allow IT to do more with less. Want to stretch your dollar? These are the 6 tips I detail in my post:

1. Share knowledge
2. Self-serve
3. Automate workflows
4. Work green
5. Opt for single-screen device management
6. Choose a solution with room to grow

Read the full discussion on this topic here or subscribe to my Computerworld blog for more.