IT | Security

How the Absolute Theft Recovery Process Works

By: Absolute Team | 2/25/2009

The Absolute Theft Recovery Team has seen the successful recovery of tens of thousands of stolen computers. Comprised of former police officers and seasoned law professionals, the team works closely with police and law enforcement agencies to ensure that laptops are recovered and that thieves are located.

Once a stolen computer connects to the Internet, the Computrace Agent silently sends location information to the Absolute Theft Recovery Team. After receiving customer consent, the team begins to forensically mine the computer using a variety of procedures, including key captures, registry and file scanning, geolocation, and other investigative techniques. These procedures help to gather evidence and determine who has the computer and how it is being used. Extracted evidence is then provided to police, who use the information to obtain search warrants or subpoenas and perform the physical recovery.

The stolen computer is returned to the owner directly, and no further involvement beyond reporting the theft is required. As customer privacy is our utmost concern, Absolute Forensics Tools are only deployed upon receiving a report of theft and only with express permission of the customer.