John Halamka, CIO for Caregroup, is one of our beta testers and he recently shared his experiences with the product on his blog, saying:
"Although the Absolute products are primarily encryption, tracking, and data protection systems, they are also a very cool geotracking system for Blackberry owners (with their consent)."
In addition to recognized benefits of tracking his BlackBerry, and wiping the data if it does go missing, John realized he could share the login for the Computrace Customer Care center with his family, so they'd always know where he was.
I had a chance to correspond briefly with John by email about his experience with the new service. John says that he's never had a mobile device lost or stolen before, although had a close call when he left a Palm with personal information on an airplane. His current BlackBerry has contact information, no insecure corporate data, but the new Massachusetts Data Protection regulations have prompted an evaluation of products to encrypt / protect corporate mobile devices.
John Halamka was not a previous customer of Absolute Software, so this is his first experience using Computrace. He describes the installation process of the tracking agents to his MacBook and BlackBerry as "seamless". You can read his full experience here.
Computrace Mobile is expected to be generally available for the BlackBerry for corporate customers in 2009. If you're a journalist interested in doing a review, contact Absolute for a private demo.
Computrace Mobile currently is supported on all Windows Mobile 5 and 6 handheld devices including the HP iPAQ, HTC Touch, MOTO Q, Samsung BlackJack and Treo 750.