Los Angeles Tourism & Convention Board

L.A. Tourism Secures Endpoint Population and Maintains Compliance

Los Angeles Tourism & Convention Board is the official destination marketing and sales organization for the City of Los Angeles. They recently moved the entire organization to a 100 percent mobile device fleet model to better facilitate their global workforce –most of whom operated remotely and travelled constantly with their devices.

Customer Case Study

LA Tourism


  • Government


  • United States


  • Windows, Mac
Read the full study

The Challenge

As a non-profit organization, L.A. Tourism must be efficient with its resources — both devices and people — many of which are located in satellite offices around the world. The IT team is responsible for managing and protecting the organization’s endpoints.All the while, ensuring that L.A. Tourism remains compliant with GDPR and various other global data security and privacy regulations.

The IT team needed a solution that would help them:

  • Enable their staff to work efficiently and effectively from any corner of the globe
  • See all of their endpoints – and the data they contain
  • Manage patches or maintain a tethered connection despite the lack of a stable VPN connection
  • Secure devices even with unauthorized applications on devices
  • Remotely track, trace, and wipe the data of missing devices and prove security controls are always in place

The Solution

L.A. Tourism decided on Absolute to help with four key areas: full visibility, global asset intelligence, regulatory compliance, and lease management.

They recognized Absolute’s ability to help maintain or meet regulatory requirements, such as GDPR, with its global workforce.

By taking advantage of Absolute’s endpoint visibility and control platform, L.A. Tourism could have a resilient connection to their entire device population at all times – regardless of VPN status.

This level of visibility allows their IT team to know where their endpoints are located, understand when users drop off the network or the domain, or inadvertently change the device configuration. In addition, Absolute provides enhanced levels of control that enables them to fix device issues remotely. For a small IT team, this is a huge advantage.


100% Asset Intelligence
Increased Resource Efficiency
Improved Compliance

We had been searching for a solution like Absolute for many years. Now that we have implemented it across the organization, we’ve saved a tremendous amount of time tracking down devices while protecting the sensitive data on them. I would absolutely recommend Absolute.

Leo Puentes
IT Manager
L.A. Tourism
Financial Services