Reliable Mobile Connectivity Keeps Sheriff’s Deputies Safer in Coweta County, Georgia

Sheriff’s Office Overcomes VPN and Communications Issues with Absolute Secure Access

The Coweta County Sheriff’s Office serves the citizens of Coweta County, Georgia, and relies on continuous connectivity to ensure the safety of its deputies. To achieve this, the sheriff’s office needed a new approach.

The Story

Improving Communication with First Responders

Communication with first responders is an absolute must for sheriff’s deputies serving Coweta County. However, there was a time when a crashing VPN was causing frustrating communication outages that prevented front-line personnel from receiving vital alerts. This situation had the potential to leave deputies in a position where they could not be sure whether a vehicle’s driver was armed and dangerous. For the Coweta County Sheriff’s Office, network connectivity was a mission-critical problem that had to be solved.

Security Challenges

Dropped Connections



"We’ve taken connectivity problems out of the equation, 100 percent."


The Solutions

How They Did It

Keeping Officers and Staff Safely Connected

The sheriff’s office found an answer to its problems in Absolute Secure Access. Connectivity is now 100 percent reliable, allowing officers and staff to safely stay in touch throughout the County. The mobile analytics capability in the Absolute Secure Access solution keeps the IT staff informed.

Facilitating Easy Upgrades with Policy Tools

Absolute’s flexible policy control features allow the Coweta County IT team to establish network access and security parameters for each device type and application. The team has fine-tuned access for specific applications, such as license plate readers. Policies in Absolute Secure Access streamlined the County’s migration from DVD-based to over-the-air dashcam systems. With Absolute Secure Access, the new wireless dashcams can optimize bandwidth efficiency so that video streams receive adequate priority without overwhelming the most essential traffic.

"I can easily track things like launch counts, usage details, battery status, terminations, and network errors. We have yet to see the ‘No logon servers’ message."


The Results

100% Connectivity Across All Networks Keeps Responders Safe While on Patrol

Coweta County replaced its crash-prone VPN with the dependable Absolute Secure Access solution, and now IT staff easily manage upgrades and monitor usage. Mobile connectivity is 100 percent reliable, keeping deputies safe while on patrol.

For the Coweta County Sheriff’s Office, Absolute Secure Access:

  • Provides 100% connectivity across all networks, keeping responders safe while on patrol
  • Provides usage data on a single-view dashboard to quickly resolve issues
  • Facilitates easy hardware upgrades with policy tools
  • Prioritizes bandwidth for critical applications via patented technology

Absolute Platform FAQ

The Absolute® Platform leverages a cloud-based, highly-available and secure multi-tenant architecture that is available across different regions. It’s comprised of a variety of foundational components that power Absolute product features that are being leveraged by the company’s enterprise customers and ecosystems partners (e.g., independent software vendors, original equipment manufacturers, or managed service providers) alike.

The Absolute Platform consists of three core components:

  • Absolute Persistence Technology

Absolute Persistence® technology, a unique, patented technology is already embedded in over 600 million devices as a result of Absolute’s partnership with nearly 30 system manufacturers from around the world. Once activated, this technology is fiercely resilient and is the only solution to survive attempts to disable it, even if the device is re-imaged, the hard drive is replaced, or the firmware is updated.

No other technology can do this. Ultimately, it provides a secure, unbreakable, and always-on connection between the Absolute Platform and the endpoint, allowing you to gain unprecedented real-time visibility, control, and remediation capabilities.

  • Absolute Resilience Technology

The Absolute Platform utilizes two types of patented Absolute Resilience™ technology to ensure that mission-critical applications remain healthy and operational and to provide end users with the most productive, as well as optimized remote access experience possible:

  • Application Resilience™: Monitors mission-critical applications’ health and behavior; detects if missing, corrupted, or not running; and automatically repairs or re-installs components when necessary – without requiring human intervention. Application Resilience ensures security controls are working as expected and provides optimal user experience by fixing unhealthy applications. Currently more than 60 mission-critical applications are enabled for Application Resilience and more are being added frequently.
  • Network Resilience™: Monitors and automatically, as well as transparently restores and optimizes unhealthy network connections so networked applications continue to operate without end user-impacting interruptions that would otherwise require manual application restarts, network re-connects, and/or re-authentications. Network Resilience allows for superior connectivity and reliability, allowing end users to focus on their tasks and not network behavior.
  • Absolute Intelligence

Absolute ensures a digital tether to each device remains intact, providing you with reliable insights and intelligence from all of your endpoints to the network edge — on or off your corporate network.

Hundreds of data points are gathered and served up as insights, providing guidance on utilization, health, security and compliance posture, as well as a unified view into the entire end user experience. Applying AI-based risk assessment and user entity behavior analytics lets you go beyond the monitoring of resources and applications, allowing for automated remediation and uncompromised user productivity.

Other foundational components of the Absolute Platform that enable the Absolute Secure Endpoint™ and Secure Access™ products are as follows:

  • Web console
  • Mobile app
  • Rules and policy engine
  • Alerts
  • Dashboards
  • APIs
  • Application Persistence-as-a-Service SDK
  • Third-party integrations (e.g., SIEM, ITSM)

Customers can leverage the Absolute Platform components through Absolute’s packaged products, APIs, and SDKs. The result will be rapid innovation. The Absolute Platform is always included in the product package of choice.

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