Allina Health Ensures HIPAA Compliance

Absolute Helps Reduce Costs of Healthcare Organization by Enabling Self-Healing Security Controls on All Devices

As the major healthcare provider for the state of Minnesota, Allina Health employs more than 23,000 people. The organization is a leader in digital healthcare with one of the first and most comprehensive electronic medical record systems in the United States. In addition, Allina Health’s mobile environment has continued to increase, and is now approximately 25% of their fleet.

The Story

Ensure Visibility and Control Across Device Fleet

Allina Health employs a large, highly mobile team who use devices that are often off the corporate network. As a leading healthcare organization, Allina is required to meet and prove compliance with HIPAA and other health regulations. Therefore, having visibility and control of their entire device fleet at all times is a necessity. The IT team needed a solution to help them:

  • Track their 10,000 devices, even when off the network
  • Prove that security controls — SCCM client, antivirus, encryption— are always in place
  • Identify devices that are missing or not being used

Security Challenges

Over $1M

Proves HIPAA

Achieves 95%
Laptop Auditing Accuracy

"I sleep better at night knowing that if a device goes missing, we have the tools and services that Absolute provides to track it down…and validate that encryption was in place [when the incident occurred]."


The Solutions

How They Did It

Improved Efficiencies Leads to Significant Cost Savings

Allina Health sought out Absolute to provide a solution for endpoint visibility and control as well as data breach protection. The healthcare organization’s first successes with Absolute came from improved efficiencies with asset intelligence leading to significant cost savings.

Validate and Ensure Compliance With Application Resilience™

They now also harness the self-healing benefits provided by Absolute’s Application Resilience™ to enable compliance through ensuring that SCCM, antivirus, and encryption are always installed and working as intended. If a device gets stolen, they are able to validate that encryption was in place at the time of the incident. “From an incident perspective, we can show [the missing laptop] was encrypted at X time,” Brad Myrvold, Manager of Desktop Technology at Allina Health explains. “There’s enough there to prove compliance.”

Recovering Lost Devices Helps Extend IT Budget

Allina’s team has been able to use Absolute to determine whether missing devices have been turned on since last seen by their employees. They then file investigations to attempt recovery of the device. This allows them to recover the costs of the hardware and extend their IT budget.

"Absolute makes managing laptops much safer and easier. We know immediately if a laptop begins to drift off our radar we can send the department manager a message asking them to investigate. If a device is lost or stolen, Absolute is a lifeline."


The Results

Enhanced Asset Management Saves Money, Improves Auditing, and Proves Compliance

With Absolute, Allina Health has been able to save over one million dollars by identifying underutilized assets, prove compliance with HIPAA by validating that encryption is in place on all devices, at all times, and achieve 95 percent laptop auditing accuracy.

For the Allina Health team, Absolute Secure Endpoint:

  • Saves the organization over one million dollars
  • Ensures HIPAA Compliance by ensuring that SCCM, antivirus, and encryption are always installed
  • Achieves 95 percent laptop auditing accuracy with asset intelligence
  • Tracks and locates missing devices, recovering costs of hardware

Absolute Platform FAQ

The Absolute® Platform leverages a cloud-based, highly-available and secure multi-tenant architecture that is available across different regions. It’s comprised of a variety of foundational components that power Absolute product features that are being leveraged by the company’s enterprise customers and ecosystems partners (e.g., independent software vendors, original equipment manufacturers, or managed service providers) alike.

The Absolute Platform consists of three core components:

  • Absolute Persistence Technology

Absolute Persistence® technology, a unique, patented technology is already embedded in over 600 million devices as a result of Absolute’s partnership with nearly 30 system manufacturers from around the world. Once activated, this technology is fiercely resilient and is the only solution to survive attempts to disable it, even if the device is re-imaged, the hard drive is replaced, or the firmware is updated.

No other technology can do this. Ultimately, it provides a secure, unbreakable, and always-on connection between the Absolute Platform and the endpoint, allowing you to gain unprecedented real-time visibility, control, and remediation capabilities.

  • Absolute Resilience Technology

The Absolute Platform utilizes two types of patented Absolute Resilience™ technology to ensure that mission-critical applications remain healthy and operational and to provide end users with the most productive, as well as optimized remote access experience possible:

  • Application Resilience™: Monitors mission-critical applications’ health and behavior; detects if missing, corrupted, or not running; and automatically repairs or re-installs components when necessary – without requiring human intervention. Application Resilience ensures security controls are working as expected and provides optimal user experience by fixing unhealthy applications. Currently more than 60 mission-critical applications are enabled for Application Resilience and more are being added frequently.
  • Network Resilience™: Monitors and automatically, as well as transparently restores and optimizes unhealthy network connections so networked applications continue to operate without end user-impacting interruptions that would otherwise require manual application restarts, network re-connects, and/or re-authentications. Network Resilience allows for superior connectivity and reliability, allowing end users to focus on their tasks and not network behavior.
  • Absolute Intelligence

Absolute ensures a digital tether to each device remains intact, providing you with reliable insights and intelligence from all of your endpoints to the network edge — on or off your corporate network.

Hundreds of data points are gathered and served up as insights, providing guidance on utilization, health, security and compliance posture, as well as a unified view into the entire end user experience. Applying AI-based risk assessment and user entity behavior analytics lets you go beyond the monitoring of resources and applications, allowing for automated remediation and uncompromised user productivity.

Other foundational components of the Absolute Platform that enable the Absolute Secure Endpoint™ and Secure Access™ products are as follows:

  • Web console
  • Mobile app
  • Rules and policy engine
  • Alerts
  • Dashboards
  • APIs
  • Application Persistence-as-a-Service SDK
  • Third-party integrations (e.g., SIEM, ITSM)

Customers can leverage the Absolute Platform components through Absolute’s packaged products, APIs, and SDKs. The result will be rapid innovation. The Absolute Platform is always included in the product package of choice.

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