Absolute Software Sub-Processors List
This webpage outlines the sub-processors that Absolute Software may use to process personal data in connection with the delivery of its software and services.
Absolute may use the following sub-processors to process personal data in the connection with the delivery of hosting and other infrastructure-related services.
|Sub-Processor||Purpose of Processing||Country|
|Amazon Web Services||Cloud service provider platform services used for data analytics for customers hosted in the Canadian data center.||Canada|
|Amazon Web Services||IaaS and PaaS provider for EU customers in the EU Data Center - and US customers in the US Data Center**||European Union and United States**|
|Amazon Web Services||IaaS and PaaS provider for customers that have purchased licenses to use Absolute Insights.||Canada
|Microsoft Corporation||Cloud service provider and platform services.||Canada
|Cloudflare||Content distribution, security and DNS services for web traffic transmitted to and from the services. This allows Absolute to efficiently manage traffic and secure the services.||United States|
|MongoDB Atlas||MongoDB Atlas is a Cloud hosting service for MongoDB. Absolute may store user data and authorization information in a MongoDB database hosted by Atlas. MongoDB Atlas is only used for customers hosted in the EU region.||European Union|
|Elastic||Data visualization for customers that have purchased licenses to use Absolute Insights.||Canada
|Docebo||Cloud service provider for training content delivery.||Canada|
** The US Data Center will be moved to AWS during December 2022 and January 2023
Service Specific Sub-Processors
Absolute may use the following sub-processors to process personal data in connection with the delivery of other service specific functions.
|Salesforce||Customer relationship management||United States|
|NetSuite||Order management & fulfilment||United States|
|Snowflake Inc.||Cloud data service platform provider used for data storage and analytics of our customer CRM and sales/billing processes.||United States