Sacred Heart

Sacred Heart Hospital Trusts Absolute for their Endpoint Security

Sacred Heart Hospital is a 215-bed Catholic medical center located in central Allentown, Pennsylvania. Founded in 1912, the facility offers a wide range of advanced medical services ranging from obstetrics to bariatric surgery, vascular surgery, cardiology, rehabilitation and behavioral health services.

Sacred Heart manages a deployment of approximately 300 mobile devices spread across multiple departments. The value of portability has been the driving influence in mobile device adoption. Physicians and administrators can leverage mobile technology to access patient information when visiting patients off-site.

Customer Case Study

Sacred Heart Hospital Logo

Industry

  • Healthcare

Country

  • United States

Platforms

  • Windows
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Challenges

Sacred Heart Hospital has dramatically increased the number of laptops they provide to nurses, physicians and other staff to enable more effective patient care. However, with the move towards portable devices, Sacred Heart needed to effectively monitor the devices and have a solution in place where the hardware, as well as the sensitive data stored on these devices, were protected regardless of the device location or the user.

Solution

Absolute was selected as an endpoint security and data risk management solution to alleviate the risk of device theft and associated data loss at Sacred Heart Hospital. According to Janet Nelson, Senior Network Administrator, Absolute serves as a meaningful security and compliance tool. “In the current environment, we use Absolute for its tracking and data protection capabilities. If devices go missing or are stolen from the facility, we are able to initiate a full data wipe remotely. We know which devices contain sensitive data and can prevent any potential exposure of patient data.”

“As part of our purchasing process, we do not order devices without Absolute on them,” Ms. Nelson said. “The ability to track mobile devices and remotely protect the data stored on them is a powerful layer in our security infrastructure.”

With the recent release of Data Awareness, Sacred Heart is motivated to incorporate a solution that will allow them to extend their data monitoring capabilities to each endpoint, on and off network. This capability will enable Sacred Heart to proactively search for sensitive data that may be at risk beyond the bounds of their existing data monitoring capabilities.

Results

1
DATA PROTECTION
Remote data delete to mitigate data exposure.
2
COMPLIANCE
Monitor and maintain HIPAA data protection regulations.
3
INVENTORY MANAGEMENT
Verify the status of hardware, software, and other device details.

In the current environment, we use Absolute for its tracking and data protection capabilities. If devices go missing or are stolen from the facility, we are able to initiate a full data wipe remotely. We know which devices contain sensitive data and can prevent any potential exposure of patient data.

Janet Nelson
Senior Network Administrator
Sacred Heart Hospital Protects Devices and Patient Data with Absolute