The Royal College of Art Strengthens Device Security with Absolute Software

Implemented the Absolute Resilience platform to ensure high standards of security were in place across its entire fleet of Windows-based devices.

Royal College of Art

The Royal College of Art is a highly influential postgraduate institution of art and design. Based in London, United Kingdom, with campuses across South Kensington Battersea and White City, the organisation exclusively offers postgraduate degrees in art and design to students from over 60 countries – and it is the only college in the United Kingdom to do so.

In 2020, the RCA was placed first in the art and design subject area in the QS World University Rankings for the sixth year in a row and is regularly cited as a world-leading education institution. Its alumni include David Hockney, James Dyson, Ridley Scott and Alan Rickman. It has almost 2,500 students registered for its Graduate Diploma, including MA, MRes, MPhil and PhD degrees.

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Device tracking and recovery

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Visibility into incidents

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Identify and contain issues

"At a time when remote working and learning is seen as the new normal, the importance of being able to track and protect all devices within your laptop estate as more important than ever."

Tim Blackman, Information Security Manager
Royal College of Art

Royal College of Art

THE STORY

Managing and securing remote learning environments

The Royal College of Art initiated a review of its information security practices, identifying device management as a crucial area for improvement. Against the backdrop of the Covid-19 pandemic, with a surge in remote working and learning, having the ability to gain full visibility into the status of the device estate became a top priority.

Under lockdown rules, the institution closed all of its campuses and teaching, learning, and assessment activities continued wholly online. The growing popularity of The Royal College of Art in terms of students and staff meant that the organisation needed to seek new ways to manage its 550+ laptop estate. Absolute Software was called in to ensure high standards of security were in place across its Windows-based fleet.

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THE SOLUTIONS

How they did it

Tracking and recovering devices

The Royal College of Art implemented the Absolute Resilience platform to manage its entire fleet of Windows-based devices. The new capabilities enabled information security managers to identify and discover unused or missing laptops as well as easily recover and re-activate devices in question

Tim Blackman, Information Security Manager at Royal College of Art, says: “With remote learning in place across the college due to the Covid-19 lockdown restrictions and a rising threat of cyber security risks, we initiated a complete review of our information security strategy — identifying device management as a key priority.”

Keeping cyber protections up-to-date

The organisation can now quickly update security scripts across Windows-based devices, meaning it can ensure encryption and cyber protection systems are installed, up to date, and running. Additionally, the IT team has full visibility into the status and health of devices, meaning it can plan for upgrades and updates as and when required.

Defending against hostile threats

Blackman continued: “The Absolute solution which we implemented has delivered everything we hoped for and more, giving us complete visibility into security risks and enabling us to protect endpoints from hostile threats with the latest encryption and anti-malware technologies. At a time when remote working and learning is seen as the new normal, the importance of being able to track and protect all devices within your laptop estate is more important than ever.”

"The Absolute solution which we implemented has delivered everything we hoped for and more, giving us complete visibility into security risks and enabling us to protect endpoints from hostile threats with the latest encryption and anti-malware technologies."

Tim Blackman, Information Security Manager
Royal College of Art

THE RESULTS

Continual support and protection

As part of the partnership, Absolute’s team of engineers and experts are providing ongoing support and consultancy, enabling the Royal College of Art to continue to protect its device estate and ensure the latest cyber protection updates are installed.

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