Small and Midsized Businesses Reap Benefits from Mobile Devices & BYOD

By: Absolute Editorial Team | 7/28/2014

According to a recent poll of small and midsized businesses (SMBs) in the US, mobile devices are having a positive impact on business, despite a decreased investment in mobile technology. Looked at from another perspective, SMBs are leveraging mobile technology, but more of this technology is BYOD.

According to the recent poll by Sage North America, the number of benefits from mobile devices are many, including:

  • 68% of businesses note that smartphones have a positive effect on company productivity,equal to laptops
  • 70% say mobile technology has had the most positive impact on customer service
  • 32% say mobile devices help conduct business during inclement weather
  • 20% say mobile devices help conduct meetings remotely
  • 21% say mobile devices help bring more work for the company

Almost all employees use their mobile device for work email (96%), while text messaging, managing contacts, calendaring, documents and work-related cloud-based apps round out the list of work functions. Despite these obvious benefits, most SMBs (77%) are not planning for or investing in mobile technology. Only 5% of companies have an annual budget for mobile devices and there has been a 14% decline in employers providing mobile devices to employees in the past year. With only 54% of businesses supplying mobile devices, it stands to reason that the remainder of employees are reaping the benefits of mobility from BYOD.

Enabling more employees to embrace BYOD could go a long way to ensuring SMBs reap the benefits of mobility. Just as with large organizations, SMBs must take risks to data seriously. Research in the past has shown that SMBs lack mobile security and erroneously think they are “safe” from many threats. If you are a small or midsize business looking to enable BYOD or improve your existing endpoint strategy, read our Small Business Tips to Securing Endpoints and learn more at

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