Are you Absolute Certified?

Certification ensures your users have the training and knowledge required to secure and track your assets. Learn more about our training programs and secure your assets with knowledge!

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The Absolute Learning Academy delivers learning programs designed to give students the knowledge and hands-on experience they need to fully meet their organizations’ asset management and security potential.


Secure your assets with knowledge. We offer a range of training courses to suit your needs to build workforce competencies that will identify and develop your leaders of tomorrow. We offer:

  • Flexible training solutions
  • Detailed materials and ongoing training opportunities
  • Product expertise to align your organization’s strategic goals
  • Knowledge transfer to assist in organizational on-boarding and succession planning

Ensure no costly gaps are leaving your organization at risk. Our Training Programs will provide your organization with the highest efficiency threshold possible in terms of how you use and apply our product.

Absolute Learning Academy

Training Delivery Options


Instructor-led Online Class

Self-Paced eLearning

Customer Site

Absolute Certifications: The only certified training available for our technology. Users are trained and tested on our products and technology ensuring advanced skill levels are achieved.

“ The training was very thorough and it brought to our attention many functions that we would not have been aware of if we chose not to make the training investment. Our IT Team is ready to use the product and achieve the maximum return on investment.”

Bill Bauer
Information Technology,
SGS North America

Course Registration

Absolute Manage Administration Certification

Cost: 12 Training Credits
Maximum Attendance: 8
Delivery: Instructor Led, Online
Language: English
Training Credits: 12 Training Credits
Prerequisite: Active Absolute Manage License

Description: This is a five session course focusing on the features and functionality of Absolute Manage. Key topics include administering computers with Absolute Manage, distributing software, patch management, software license management, imaging, power management and AM product and agent installation and configuration.

Apr 16 - Apr 20, 2012 | 12:00 pm - 3:00 pm Eastern

Apr 23 - Apr 27, 2012 | 12:00 pm - 3:00 pm Eastern

May 14 - May 18, 2012 | 12:00 pm - 3:00 pm Eastern

June 4 - June 8, 2012 | 12:00 pm - 3:00 pm Eastern

June 18 - June 22, 2012 | 12:00 pm - 3:00 pm Eastern

Customer Center Administration Certification

Cost: 6 Training Credits
Maximum Attendance: 10
Delivery: Instructor Led, Online
Language: English
Training Credits: 6 Training Credits
Prerequisite: Active Computrace License

Description: This is a three session course focusing on the features and functionality of Computrace Customer Center. Key topics include how to configure and use the Customer Center features including asset management, asset reporting, security management and theft reporting.

May 30 - Jun 1, 2012 | 12:30 pm - 3:30 pm Eastern

Jun 11 - Jun 13, 2012 | 9:30 am - 12:30 pm Eastern

Jun 20 - Jun 22, 2012 | 12:30 pm - 3:30 pm Eastern

Jun 25 - Jun 27, 2012 | 9:30 am - 12:30 pm Eastern

Customer Center Overview

Cost: Free
Maximum Attendance: 30
Delivery: Instructor Led, Online
Language: English
Training Credits: Free
Prerequisite: Active Computrace License

Description: This 1 hour and 15 minute Free Customer Center Overview course provides a high level look at the features available within Customer Center, including some basic hints and tips to get the user started.

Apr 3, 2012 | 12:30 pm - 1:45 pm Eastern

Apr 12, 2012 | 9:30 am - 10:45 am Eastern

Apr 17, 2012 | 12:30 pm - 1:45 pm Eastern

Apr 26, 2012 | 9:30 am - 10:45 am Eastern

May 1, 2012 | 9:30 am - 10:45 am Eastern

May 10, 2012 | 12:30 pm - 1:45 pm Eastern

May 15, 2012 | 12:30 pm - 1:45 pm Eastern

May 29, 2012 | 9:30 am - 10:45 am Eastern

Jun 5, 2012 | 12:30 pm - 1:45 pm Eastern

Jun 14, 2012 | 9:30 am - 10:45 am Eastern

Jun 19, 2012 | 9:30 am - 10:45 am Eastern

Jun 28, 2012 | 12:30 pm - 1:45 pm Eastern

Absolute Manage Training

The Absolute Manage Training Program is designed to provide administrators with the expertise required to successfully install, manage, report, track and control their PC / Mac and mobile assets with Absolute Manage.

This professionally delivered certification consists of 15 hours of online instruction focusing on both Administration and Technical content. Get Absolute Certified as an Absolute Manage Administrator!

Absolute Manage Administrator Certification (AMAC): This comprehensive course is designed to provide Absolute Manage administrators with the knowledge they need to manage a diverse range of end-point devices including PCs, Mac, iOS, Android and Windows mobile devices. After an introduction to Absolute Manage's Admin Console, participants will acquire the skills and knowledge to perform a wide range of activities to successfully manage their end-user environments. You will explore software distribution, Licence Management, Imaging, Power Management and other tools. After attending this engaging certification program, you be able to successfully perform all the above and more! Best practices are highlighted throughout to increase your success. If you are new to the Absolute Manage, this program is a must attend.


Available Now!

Absolute Certified

Absolute Manage Administrator

The Computrace Training Program is designed to provide all levels of Customer Center users with the expertise required to successfully administer, report, track and secure devices.

Courses

Customer Center Overview (CCO): This foundation course is designed to provide all Customer Center users with the tools they need to navigate and get started using the Customer Center web portal. See what tools are available and maximize your use of Customer Center. Best practices are highlighted throughout to increase your success. If you are new to Customer Center this course is a must attend.



Customer Center Administrator Certification (CCAC): This course is designed to teach Administrators and Power Users how to configure and use all Customer Center features and tools. Learn how to: configure alerts when specific conditions occur, utilize the various security tools, and review all reports available. Learn what configuration options are available to aid in securing and improving your asset management.

Agent Technician Certification (TEC): If you are overseeing or personally implementing any Agent Deployments, to new devices or managing existing licenses in a Windows, Mac and / or Mobile environment, this course is for you. This technical course will discuss and present the agent technologies and how the detected information is collected and made available through Customer Center. Learn what technical considerations are required as agent equipped devices move through their IT lifecycle. We look at what is required from planning, acquisition, deployment, repair and through to retirement.

Asset Management & Customer Center Reporting (CCR): Are you involved in tracking assets within your organization? In this course you learn about Hardware Asset Management (HAM) reports within Customer Center and how they can aid in the ongoing management of your hardware assets. Software Asset Management (SAM) reporting is even more important today than ever before to ensure compliance, usage and inventory management standards. Learn how Customer Center will make it even easier to perform software discoveries and manage software activity inside or outside your network.


Customer Center New Features (CNF): This advanced course is available to previously Certified Customers. It will provide certified users an overview of newly added, updated features or tools within the Customer Center web portal. Keep your certification current and add even more value to your investment by attending this instructor-led session. Look for Customer Center improvements, releases and new functionality, then, join us to learn how these new tools will better your organization.

“ The Computrace Customer Center training was very helpful for our organization.”

Victor Changsan
Florida Hospital Waterman

Custom Training Solutions

Customized Course

Absolute Learning Academy works with the customer to design the class agenda, develop content and deliver the class based on customer specific requirements. Custom delivery options are:

  • Online (Instructor-led)
  • Video/ eLearning
  • Onsite

Have our professional instructors develop and deliver a training course specifically addressing your operational and security needs.


Dedicated Class

Absolute Learning Academy is available to deliver standard courses exclusively for your organization. The benefit is that you get to select the date and time that best works for your team. Discussions and training can be targeted to your user requirements:

  • Online (Instructor-led)
  • Onsite

Training Delivery Options


Instructor-led Online Class


Self-Paced eLearning


Customer Site

Course Catalog

Reference this catalog to get a description of available standard course through the Absolute Learning Academy.
Download Course Catalog
Download Training Services FAQ

Self-Paced eLearning

Customer Center Overview Videos

Customer Center Overview - Administration

This Absolute Learning Academy video will provide you an overview of available Administrative tools within Customer Center. Use these tools to configure Customer Center for your asset management and security needs.

Customer Center Overview - Reports

This Absolute Learning Academy video provides you with an overview of available reports and navigation features to get you started generating, managing and exporting reports from within Customer Center.

Customer Center Overview - Security

This Absolute Learning Academy video highlights the security tools available (based on customer purchased licensing) within Customer Center: Data Delete, Device Freeze, Intel Anti-Theft, File List, and File Retrieval.

Online Training System Requirements

  • Windows 2000/ 32-bit XP/ 32-bit 2003/ 32-bit &64-bit Vista/ 32-bit &64-bit Windows 7 (min 215 MB RAM)
  • Solaris 10 &11 (min 1 GB RAM)
  • Mac OS X 10.4/ 10.5/ 10.6 (min 512 MB RAM)
  • HP-UX 11.11 (min 1 GB RAM)
  • AIX 5L 5.3 (min 512 MB RAM)
  • 32-bit Ubuntu 9.04/ 8.04/ 32-bit Fedora 10&11/32-bit Red Hat 5/ 32-bit OpenSuSE 11.1 & 10.3 (min 1 GB RAM)