Global Support - Home Users

Frequently Asked Questions

Select one of the topics below:

I'm trying to install the software
I want to reinstall or manage my account
My laptop's been stolen
I have a general question about the software

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Resources

FAQs

LoJack for Laptops
Recovery Services
Service Guarantee
Theft Report Status Definitions

Contact Us

Contact Global Support

Report a Theft

Report the theft to our Recovery Team as soon as possible.
Note: Theft reporting and recovery services are available for LoJack for Laptops subscriptions only.

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