Installation Tips

Personal firewall: You should temporarily disable your personal firewall during installation. Refer to your firewall software's documentation for more details.

Anti-virus software: Sometime anti-virus software products incorrectly identify our product as a virus. You should temporarily disable your anti-virus software so your installation will be successful.

FAQS

I did not receive a registration code with my purchase.
Where is it and how do I find it?

• Online purchase from www.lojackforlaptops.com: Your registration code was provided in the order confirmation e-mail.
• Retail store purchase: Check inside the box or on the back of the DVD case. Sometimes the registration code will appear near the barcode.
• Bundled purchase: Often our software is provided as a part of your computer purchase. If this is the case, you should contact the computer manufacturer.

I would like to register multiple computers under one account. How do I do this?

Make sure you use the same registration information for each computer as you install the software. This will allow you to see all of your computers within a single account.